30 Day Return Policy

>> We Offering a 30 day return Policy To every one of our customers. Make sure the product is in new condition and not used. the product was return with original packaging and included documents like Certificates, Apprasail letter etc.

>> We offering Free Return shipping to all our customers. you have to send it back to us and we will refund you the additional shipping cost.

How to EXCHANGE AN ORDER

>> Here we have a facility to exchange your product. For exchange your jewelry please contact us .

>> Once the Order Exchanges Request has been received and reviewed, the return instructions will be emailed to you. Please ship the package back according to the instructions provided.

>> Please email us the details of the new item(s) you would like in exchange for your returned order, and we will set up the new order in your account.

>> In the case the exchange order isn’t over $200 of the original order, there is a $30 shipping fee.

>> In the case the exchange order is less than the original value of the original order, the appropriate restocking fee will apply to the refund (5% restocking fee on 14k gold items 10% for platinum). Submit Your Request

How to RETURN AN ORDER

>> Complete and submit the Return Order Request.

>> Once the Return Order request has been received and reviewed, the return instructions will be emailed to you. Please ship the package back according to the instructions provided.

>> A refund will be processed within 3 – 4 business days from when we receive the return package.